Privacy Policy – Maplivo

Last updated: October 1, 2026

Maplivo operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website, use our Services, make a purchase or communicate with us.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact details: Your name, billing address, shipping address, phone number and email address.

• Financial information: Payment card details, transaction details, payment confirmations and other payment information.

• Account information: Your username, password, preferences and account settings.

• Transaction information: Products you view, add to your cart, purchase, return, exchange or cancel.

• Communications: Information you provide when contacting our customer support team.

• Device information: Your device type, browser, IP address and network connection details.

• Usage information: Information about how and when you interact with our website and Services.

2. How We Collect Your Information

We may collect personal information from the following sources:

• Directly from you: When you create an account, place an order, contact us or use our Services.

• Automatically: Through cookies and similar technologies when you browse our website.

• From service providers: When third-party providers process information on our behalf.

• From partners and third parties: When permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

• Processing payments and fulfilling orders.

• Arranging shipping, returns and exchanges.

• Managing customer accounts.

• Remembering your preferences.

• Improving our website and shopping experience.

• Providing customer support and product recommendations.

Marketing and Advertising

We may use your information to send promotional emails, text messages or other marketing communications, where permitted by law. We may also use your information to show relevant advertisements based on your browsing or shopping activity.

You can opt out of promotional communications at any time.

Security and Fraud Prevention

We use personal information to help protect accounts, process secure transactions, detect fraudulent activity and maintain the security of our Services.

Communication

We use your information to respond to inquiries, provide customer support and communicate important order-related updates.

Legal Compliance

We may process your personal information to comply with applicable laws, respond to valid legal requests and enforce our terms and policies.

4. How We Share Your Personal Information

We may share your personal information in certain circumstances, including:

• Shopify and service providers: To support payment processing, website hosting, shipping, fulfillment, analytics and customer support.

• Marketing partners: To provide advertising and marketing services, subject to applicable laws and your privacy choices.

• With your consent: When you direct or authorize us to share your information.

• Business affiliates: With affiliated companies where applicable.

• Legal and business purposes: To comply with legal obligations, protect our rights or manage business transactions such as a merger or sale.

We do not use your personal information for purposes beyond those described in this policy unless permitted by law or with your consent, where required.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information about your access to and use of our store to provide and improve its services.

Your information may be transmitted to Shopify and other third parties, including providers located outside your country of residence.

To learn more about how Shopify handles your personal information, please visit:

Shopify Consumer Privacy Policy

You may also exercise certain privacy rights through the Shopify Privacy Portal.

6. Third-Party Websites and Links

Our website may contain links to third-party websites or platforms. These websites operate independently of Maplivo and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

7. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at maplelivo@gmail.com to request its deletion, subject to applicable laws.

8. Security and Retention of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes and enforce our agreements.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• Right to Access: Request access to the personal information we hold about you.

• Right to Delete: Request deletion of your personal information, subject to legal exceptions.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Data Portability: Request a copy of your personal information in certain circumstances.

• Marketing Preferences: Unsubscribe from promotional emails using the unsubscribe link provided in our emails.

To exercise your privacy rights, please contact us at maplelivo@gmail.com. We may need to verify your identity before processing your request, as permitted by applicable law.

We will not discriminate against you for exercising your privacy rights.

10. Complaints

If you have concerns about how we handle your personal information, please contact us at maplelivo@gmail.com.

Depending on your location, you may also have the right to submit a complaint to your local privacy or data protection authority.

11. International Data Transfers

Your personal information may be transferred, stored or processed outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or operational needs.

Any updates will be posted on this page with a revised "Last updated" date. We will provide additional notice where required by law.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Store Name: Maplivo
Email: maplelivo@gmail.com
Website: Your Maplivo Shopify store

We are happy to assist you with any privacy-related questions or requests.